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The medical community has always taken great strides to protect the confidentiality of their patients’ and clients’ health information. Today, State and Federal laws also attempt to ensure the confidentiality of this sensitive information.

The federal government recently published regulations under HIPAA (Health Insurance Portability and Accountability Act) designed, among other things, to protect the privacy of your health information. This privacy rule protects health information that is maintained by physicians, hospitals, other health care providers and health plans.

This notice describes how information about you may be used and disclosed and how you can gain access to this information.

  1. Tree of Life Services may use and disclose protected health information for treatment, payment and healthcare operations. Examples might include, but are not limited to, health information for purposes of life insurance or sports physicals, medical records for referral to nursing homes, foster care homes or home health agencies and/or referral to other providers for treatment. Payment examples include, but are not limited to, insurance companies for claims including coordination of benefits with other insurers and collection agencies. Healthcare operations include, but are not limited to, internal quality control and assurance including auditing of records.
  2. Tree of Life Services is permitted or required to use or disclose protected health information (PHI) without the individuals’ written consent or authorization in certain circumstances. Two examples of such are for public health requirements or court orders.
  3. Tree of Life Services will not make any other use or disclosure of a client’s protected health information without the individual’s written authorization. Such authorization may be revoked at any time. Revocation must be written.
  4. Tree of Life Services may at times contact the client to provide appointment reminders or information regarding treatment alternatives or other health-related benefits and services that may be of interest to the individual client.
  5. Tree of Life Services will abide by the terms of this notice or the notice currently in effect at the time of the disclosure.
  6. Tree of Life Services reserves the right to change the terms of its notice and to make new notice provisions effective for all protected health information that it maintains.
  7. Tree of Life Services will provide each client with a copy of any revisions of the Notice of Information Practice if there is a need to use or disclose any protected health information of the client. Copies may also be obtained at any time at our offices.
  8. Any person/client may file a complaint to the Practice and to the Secretary of Health and Human Services if they believe their privacy rights have been violated. To file a complaint with the practice, please contact the Privacy & Compliance Officer, at 10120 West Broad Street, Suite G, Glen Allen, VA 23060, (804)346-1803. All complaints will be addressed.
  9. It is the policy of Tree of Life Services that no retaliatory action will be made against any individual who submits or conveys a complaint of suspected or actual non-compliance of the privacy standards.

Privacy Policy

Tree of Life Services, Inc. does not share or in any other way use information collecting during your use of our website without your permission except as outlined in this policy. We do not sell, exchange or trade customer information with other vendors, trade organizations, direct marketers, or actually, anyone, unless required by law.

This website does gather statistical information about the use of its website. This information contains our number of monthly page views or ‘hits”, search strings resulting in visits to the site, type of browser software favored by our users and the site’s most popular pages. This is not linked to any personally identifiable information.

Copyright Policy

All materials contained in this website are the copyrighted property of Tree of Life Services, Inc. Any person is authorized to use, copy, and distribute any complete page or, where a document consists of more than one page, any complete document contained on this website, including related graphics, subject to the following conditions:

  1. Copying or distributing less than a complete page or (where a document consists of more than page) the complete document is prohibited.
  2. The copyright notice set forth above and this permission notice must appear on all copies.
  3. Use, copying, and distribution shall be solely for informational, non-commercial purposes.
  4. No graphics elements on any page or document on this Website may be used, copied, or distributed separate from the accompanying text.